Vectoforge Shipping Policy

Last Updated: October 8, 2026

At Vectoforge, we take pride in designing and manufacturing quality 3D-printed products. Each order is handled with care to ensure your items are prepared, packaged, and shipped as safely as possible.

Please review our shipping policy before placing an order.

1. Order Processing Time

Orders are typically processed within 3–7 business days after payment confirmation.

Vectoforge specializes in made-to-order 3D-printed products. Each item may require production time before it is ready to ship. Processing times may vary depending on product complexity, manufacturing requirements, order volume, and material availability.

Business days exclude weekends and holidays. Order processing time is separate from shipping transit time.

2. Shipping Destinations

Vectoforge currently ships to addresses within the United States and Puerto Rico, subject to the shipping options available at checkout.

Shipping availability may vary depending on the destination and the shipping carrier's service coverage.

3. Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on the destination, package weight, dimensions, and available shipping services.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, holidays, operational disruptions, or other circumstances beyond our control.

Please allow sufficient time for both order processing and shipment delivery when placing your order.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow time for the carrier to scan your package and update its tracking status. If your tracking information has not updated for an extended period, contact us for assistance.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout, including apartment numbers, suite numbers, unit numbers, and any other information necessary for delivery.

If an address appears incomplete or cannot be verified, Vectoforge may contact the customer to confirm the shipping details before dispatching the order. This may delay shipment.

Once an order has shipped, we cannot guarantee that an address change or delivery redirection will be possible.

6. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears to be lost, or arrives damaged, please contact us at vectoforge@gmail.com.

Please include your order number, tracking information, and photographs of any visible shipping damage or damaged products, when applicable.

We will review the situation and work with the shipping carrier when appropriate to help determine the next steps. Available resolutions will depend on the circumstances and applicable law.

7. Undeliverable or Returned Packages

Packages may be returned to Vectoforge because of an incorrect or incomplete address, unsuccessful delivery attempts, or other delivery issues.

If a package is returned to us, we will contact the customer to discuss available options.

Additional shipping charges may apply when reshipping is necessary due to incorrect or incomplete address information supplied by the customer, where permitted by applicable law.

8. Made-to-Order Products

Because Vectoforge products are 3D printed and manufactured on demand, production time is required before shipment.

Minor layer lines, surface variations, and other characteristics inherent to the 3D-printing process may be present and are not necessarily manufacturing defects.

Product-specific details, dimensions, materials, and other relevant information should be reviewed before placing an order.

This section does not limit any applicable consumer rights or remedies for products that are defective, damaged, or not as described.

9. Customs, Duties, and Additional Charges

For shipments within the United States and Puerto Rico, any applicable taxes, duties, or additional charges will be handled according to the requirements applicable to the order and destination.

If a shipment is subject to additional fees imposed by a carrier or government authority, the customer will be responsible for those charges only where applicable and legally permitted.

10. Contact Information

If you have questions about this shipping policy or need assistance with an order, please contact us:

Vectoforge Customer Support

Email: vectoforge@gmail.com

We appreciate your support and thank you for choosing Vectoforge for your 3D-printed products and custom projects.